Frequently Asked Questions

You can book directly through our online scheduling portal at integratedwellness.intakeq.com. Select "New Patient" for your first appointment. You can also call us at (907) 600-5227 to schedule by phone.

New patient appointments are typically available within 1–2 days of booking. We prioritize urgent cases and work to accommodate schedules whenever possible. Availability varies by provider and season.

No. You can book directly without a referral from your primary care doctor or therapist. However, if your PCP or therapist has referred you, we welcome that context and will communicate with them as needed.

You need a device with a camera and microphone (computer, tablet, or smartphone), a reliable internet connection, and a private, quiet space where you can speak confidentially. You will receive a secure HIPAA-compliant video link via email before your appointment.

Yes. You must be physically located in Alaska at the time of your appointment. Psychiatric services in Alaska require that patients be in the state during the visit. This is a legal requirement for telehealth psychiatry in Alaska.

Your first appointment typically lasts 45–60 minutes. We will review your complete psychiatric history, current symptoms, medical history, medications, substance use, family history, and previous treatments. We will discuss your goals and preferences. If appropriate, we may offer a preliminary diagnosis and treatment plan, which may include medication evaluation, additional testing (like QbCheck for ADHD), or referral to therapy.

Yes. We treat adolescents (ages 13–17) for ADHD, anxiety, depression, and related conditions. A parent or guardian must be present or available for the first appointment. We will discuss treatment options and obtain appropriate consent.

We are in-network with Alaska Medicaid, Premera Blue Cross Blue Shield, Aetna, TRICARE/TriWest, Optum/UnitedHealthcare, Cigna, and MultiPlan. We also work with many other plans on an out-of-network basis. Please verify your coverage before your appointment by calling us at (907) 600-5227 or checking our fees page.

Yes. We are in-network with Alaska Medicaid and accept most Medicaid plans. PMHNP evaluation and medication management are covered services. Coverage may vary depending on your specific plan and eligibility.

Our fee schedule varies by visit type and provider. Initial evaluations are typically higher than follow-up visits. We offer a fee schedule for uninsured patients. For specific pricing, please visit our fees page or call us at (907) 600-5227.

We work with uninsured and underinsured patients on a case-by-case basis. Please contact us at (907) 600-5227 or info@wellnessalaska.com to discuss financial arrangements.

We can verify your insurance benefits for you. When you schedule your appointment, provide your insurance information, and our staff will confirm your coverage, copay, and deductible status before your visit. You can also call us at (907) 600-5227 to verify coverage by phone.

We evaluate and treat ADHD, anxiety (generalized anxiety disorder, panic disorder, social anxiety), depression (major depressive disorder, persistent depressive disorder), bipolar disorder, OCD, PTSD, insomnia, and related conditions. We provide evaluation, diagnosis, medication management, and ongoing psychiatric care.

Yes. We specialize in ADHD evaluation and treatment for both adolescents and adults. We use a comprehensive assessment approach, including clinical interview, symptom rating scales, and objective testing with QbCheck (computerized attention testing). For more information, see our ADHD page.

A PMHNP is a Psychiatric Mental Health Nurse Practitioner. PMHNPs are advanced practice registered nurses with specialized training in psychiatry and mental health. They can evaluate, diagnose, and manage psychiatric conditions, including prescribing medications in Alaska. All our providers are licensed PMHNPs or FNPs (Family Nurse Practitioners) with psychiatric expertise.

PMHNPs in Alaska are licensed to evaluate, diagnose, and prescribe psychiatric medications, including controlled substances. Our providers will determine whether medication is appropriate for your condition based on a thorough evaluation. Medication is one part of a comprehensive treatment approach and is always discussed with you before being started.

QbCheck is a computerized test that objectively measures attention and impulse control. It is used to support ADHD diagnosis in both children and adults. The test takes about 15 minutes and involves clicking a button in response to patterns on a computer screen. It helps us confirm ADHD and differentiate it from other conditions. For more information, see our ADHD Testing page.

We provide psychiatric evaluation and medication management. We do not provide psychotherapy (talk therapy) directly. However, we work closely with therapists throughout Alaska and can refer you to appropriate providers. Many patients benefit from both medication management and therapy, and we coordinate care with your therapist as needed.

Yes. All of our providers are licensed in Alaska and meet Alaska's requirements for prescribing psychiatric medications. Our providers hold current Alaska nursing licenses and are certified as PMHNPs or FNPs.

Alaska law allows licensed healthcare providers to deliver telehealth services to Alaska patients from anywhere. Our providers are licensed in Alaska and adhere to all Alaska regulations regarding psychiatric practice. Telehealth allows us to serve Alaskan patients from multiple locations while maintaining the highest standards of care and compliance.

Absolutely. Coordination of care is important. With your permission, we will communicate with your primary care doctor, therapist, or other healthcare providers. We can share relevant information and work together to provide integrated care for your mental health.

The PCP titration handoff is a model where Wellness Alaska initiates and optimizes psychiatric medication, and then transitions ongoing management to your primary care doctor for continuity of care. This is appropriate for stable, straightforward cases and is discussed with you during treatment. Not all patients are candidates for handoff, and it is always done with your agreement and your PCP's participation.

Yes. We offer ongoing psychiatric care and medication management. Many patients remain with us for long-term follow-up care. The frequency of visits depends on your condition and treatment needs, and is decided together with your provider.